IS

Ragowsky, Arik

Research Interests (8)

List of Topics (8)

Topic Weight Topic Terms
0.426 reviews product online review products wom consumers consumer ratings sales word-of-mouth impact reviewers word using
0.268 organizational organizations effectiveness factors managers model associated context characteristics variables paper relationships level attention environmental
0.264 strategic benefits economic benefit potential systems technology long-term applications competitive company suggest additional companies industry
0.226 trust trusting study online perceived beliefs e-commerce intention trustworthiness relationships benevolence initial importance trust-building examines
0.149 role roles gender differences women significant play age men plays sample differ played vary understand
0.141 information systems paper use design case important used context provide presented authors concepts order number
0.134 performance firm measures metrics value relationship firms results objective relationships firm's organizational traffic measure market
0.101 effect impact affect results positive effects direct findings influence important positively model data suggest test

Coauthor Network

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List of Coauthors (3)

Adams, Dennis A. 1 AWAD, NEVEEN F. 1 Stern, Myles 1

Article Keywords (11)

consumer-generated content 1 electronic commerce 1 gender 1 Information Economics 1
information technology value 1 International Information Systems 1 Manufacturing Systems 1 organizational operating characteristics 1
online trust 1 online word of mouth 1 Sociolinguistic theory 1

Articles (2)

Establishing Trust in Electronic Commerce Through Online Word of Mouth: An Examination Across Genders. (Journal of Management Information Systems, 2008)
Authors: Abstract:
    This paper focuses on the cultural effect of gender on the relationship of online word of mouth and trust in e-commerce. To encourage online commerce, many online retailers use online word-of-mouth systems, where consumers can rate products offered for sale. To date, how such ratings affect trust and adoption of e-commerce across genders has been relatively unexplored. We assess whether the effect of online trust on intention to shop online is moderated by gender. Our results show that the effect of trust on intention to shop online is stronger for women than for men. In addition, we find that men value their ability to post content online, whereas women value the responsive participation of other consumers to the content they have posted. Finally, we find that online word-of-mouth quality affects online trust differently across genders.
Relating Benefits from Using IS to an Organization's Operating Characteristics: Interpreting Results from Two Countries. (Journal of Management Information Systems, 2000)
Authors: Abstract:
    To obtain the greatest benefit from its information system, an organization must determine which applications will provide the most benefit to organizational performance. This study reviews data collected from 310 manufacturing firms in Israel and 197 such firms in the U.S. For each firm, data were obtained about the benefits derived from using information systems, as perceived by a senior manager, and the organization's operating characteristics. Data were pooled across both countries. No meaningful relationship was found between the benefit a firm derives from its overall information systems application portfolio and its organizational operating characteristics. However, for two individual applications, the benefit derived is linked significantly to the organization's operating characteristics. Thus the model relating benefits from information systems to the organization's operating environment, first demonstrated by data collected in Israel, is confirmed by the data collected in the U.S. The model applies across both countries, even though there may be differences between the two countries, for example, in culture, size of businesses, and relationship with customers and suppliers.